XG Consultants Group is a leading and trusted provider of background screening and private investigations. The company is led by a former FBI supervisory special agent with the national and international experience to fully recognize the vast needs of our clients and the global network and resources to meet those needs.

XGCG uses its remarkable resources and tools to provide comprehensive reports and information that employers and decision makers across the globe can rely on to make informed business and hiring decisions. XG has the capability to obtain first-hand information from on-site investigators and researchers worldwide and does not exclusively rely on databases as many other background-screening providers do.

Our clients value our superior customer service, prompt response time and competitive pricing. We recognize the need to maintain this standard of excellence to meet our clients requirements and will continuously strive to lead the industry in these areas.

XG utilizes cutting edge computer technology to increase response times and efficiency. The technology allows our clients to log-in (via a central platform) that provides immediate access to all their reports, as well as our applications and background screening forms through the Internet.

Choosing your provider

The success of your vetting process depends on the critical decisions associated with determining the proper individual that will be associated with your company or business. You must fully trust the information provided by your background screening provider. However, if you do not have 100% confidence in your screening provider, how can you have confidence in the individual you are vetting or hiring?

When choosing a provider it is extremely important to consider whether you feel comfortable with the following questions:

  • How responsive and customer service friendly is the provider? Will they inform me of any updates during my checks and answer any questions about my results?

    XG Answer: Our team provides industry leading customer service with real time updates from the courts and constant updates on new information/results. If you have any questions on findings, our team is happy to answer and help consult through the findings. Our team also will advise you if specific courts have delays or have a quicker turnaround time as all courts vary across the country.

  • Does the vendor have the capability to collect information directly from courthouses in jurisdictions appropriate to meet my needs?

    XG Answer: Yes, at XG we have an excellent network of researchers throughout the US and worldwide that conduct all in-person courthouse searches for all of our checks. Many providers that do quick searches via database only are not retrieving real time and accurate data as many counties and courts do not update the databases daily and some do not report to a database at all.

  • Does the vendor have protected security of my applicant and my company’s data?

    XG Answer: XG’s background check software is faster, more reliable, and more secure. The enterprise grade application architecture ensures that your screening data is safe and accessible 24/7. Our software is audited and certified by an independent third-party, including quarterly external risk assessment scans, application penetration testing, and annual onsite inspections to maintain its rigorous Cybertrust certification status. Our software platform has gained approval from all three national credit bureaus to deliver credit report data over the Internet. XG’s software platform also has Multi-Factor Authentication, which provides significant security benefits to safeguarding access to sensitive, business-critical data. Most notably, leveraging MFA helps protect against unauthorized access by an adversary who obtains a user’s credentials through malware, social engineering, or snooping around a desk for post-it notes.

  • Is my provider FCRA compliant?

    XG Answer: Yes. Companies that perform pre-employment screening services, such as XG, are also governed by the FCRA, as are the employers that use XG’s background screening services. XG provides FCRA compliance information and online templates of all forms necessary to comply with FCRA employment background screening requirements and all practices conducted by XG coincide. XG is also a member of the NAPBS (National Association of Professional Background Screeners), which allows XG to remain compliant and monitors all federal bills and legislation at the state and local levels that may potentially affect the pre-employment screening industry.

  • What is the reputation and experience behind my background screening provider?

    XG Answer: At XG, headed by a former FBI Supervisory Agent, we’re comprised of a professionally licensed and fully credentialed team of investigators, analysts, and security experts in a variety of fields.  With over 200+ years combined experience, the XG team is categorically qualified to meet your complex investigative and security needs.