As a Chubb policy holder, you have access to 24/7/365 global telephone consultation provided by XG Consultants Group for threats including kidnapping, extortion, stalking, child abduction, home invasion, carjacking, hijacking, air rage, road rage, and cyberbullying. This service connects you with experienced former law enforcement and military professionals who will guide you on prevention measures, best practices, and immediate response steps for these threats. (Chubb policy holders have consultation access for up to 3hrs per policy term. After initial 3hr consultation is completed, policy holders will be invoiced separately at an hourly rate by XG)
In a life-threatening emergency, call your local emergency services immediately.
For urgent assistance, please call the toll free, global assistance line, 24/7/365 days at 1‑888‑210‑1248 to speak to a security specialist for best practice guidance to assist you further. For non-urgent security matters, please complete the contact form on this page, and a security representative will respond within 24‑48 business hours.
Kidnap and Ransom
Kidnap/Ransom is when someone, known or unknown to you, takes and holds a person against their will, with a demand for payment or concessions to secure their release.
Extortion
Extortion is when someone, known or unknown to you, forces you to give money or valuables by threatening harm, exposure, or damage to your reputation.
Stalking
Stalking is repeated unwanted attention or following, either by someone known or unknown to you, that makes you feel unsafe or threatened, in-person or online.
Child Abduction
Child abduction is when a child is taken or kept from their legal guardians without permission, either by a parent, guardian, or by strangers.
Home Invasion
A home invasion is a break-in where someone enters your home while you are present, usually with the intent to steal or cause harm.
Carjacking & Hijacking
Carjacking is when someone forcibly takes your vehicle while you are in it, often using threats or weapons.
Hijacking is when someone takes control of a vehicle, plane, or boat by force, often to demand concessions or to commit further crimes.
Air Rage & Road Rage
Air rage is aggressive or violent behavior by a passenger or passengers during a flight that disrupts both your safety and comfort.
Road rage is an aggressive or violent behavior by another driver that creates danger while you are driving.
Cyber Bullying
Cyber bullying is harassment or threats made online or through electronic devices, often targeting minors, causing fear, stress, or harm to someone or their reputation.
Travel Security Assistance
Travel security consultation is available through XG Consultants Group, which can include travel briefing, assessments and crisis support on:
- Political environment
- Crime and safety, including emergency contacts and U.S. consulate/embassy details
- Health risks
- Transportation considerations
- Local laws and customs
- Terrorism and civil unrest risks
These services are designed to provide peace of mind and proactive risk management before and during your journey.
