A local level provincial court search conducted in the appropriate provincial court database based on the candidate’s residential address information. Information returned will include any suits, judgments, and/or liens filed against the candidate.

A search conducted through TransUnion to obtain the candidate’s consumer credit file abstract. Bankruptcy information is included.

A search conducted through the Canadian Police Information Centre (CPIC) Investigative Database and the Police Information Portal. Possible hits will be researched at the province of residence or based on any disclosure. Search is conducted through the local police who provide national coverage. If hits are developed, secondary provincial court searches will be conducted.*

*Note that if there are hits, it can take up to six months to receive the full criminal report details, if further investigation is required. This can be due to archived cases, court runner availability, and backlogs.

A search conducted to verify the education credentials, including the degree, dates of attendance and major field of study, based on information provided by the candidate.

A search conducted to verify the employer, dates of employment, and position held, based on information provided by the candidate.

An identification, cross reference check comparing the candidate’s provided information (name, DOB, Address, and SIN) with the TransUnion Credit Union

An enhanced media search conducted on the global and local level by searching through publicly available newspapers, magazines, and Internet research to develop risk related negative information, as well as positive information on an individual.

• MVR – British Columbia
  A search conducted through the Insurance Corporation of British Columbia to obtain a copy of the candidate’s driving abstract.
• MVR – Manitoba
  A search conducted through Manitoba Public Insurance to obtain a copy of the candidate’s driving abstract.
• MVR – New Brunswick
  A search conducted to obtain a copy of the candidate’s driving abstract.
• MVR – Newfoundland and Labrador
  A search conducted to obtain a copy of the candidate’s driving abstract.
• MVR – Nova Scotia
  A search conducted to obtain a copy of the candidate’s driving abstract.
• MVR – Ontario
  A search conducted through the Ontario Ministry of Transportation to obtain a copy of the candidate’s 3 year driving abstract.
• MVR – Prince Edward Island
  A search conducted through Access PEI to obtain a copy of the candidate’s driving abstract.
• MVR – Quebec
  A search conducted through SAAQ to obtain a copy of the candidate’s driving abstract.
• MVR – Saskatchewan
  A search conducted through Saskatchewan Driver’s Licensing and Vehicle Registration (SGI) to obtain a copy of the candidate’s driving abstract.
• MVR – Yukon Territory
  A search conducted through the Yukon Motor Vehicles Services to obtain a copy of the candidate’s driving abstract.

• Professional License
  A search conducted through the issuing agency to validate the authenticity of the candidate’s professional license.

A search conducted through the issuing agency to validate the authenticity of the candidate’s professional license.

• General Consultation
  • Information Security related to the privacy and cybersecurity threats (Risk Assessment, Home/Office Network)
• XGCG provides General Cybersecurity Best Practices
  • Passwords
    • Strong passwords with at least 10 characters using letters, numbers and symbols
    • Use Password Keeper for different passwords for every application
    • Two-factor authentication
    • Enable auto-lock, device finder, and biometric security (touch, facial ID)
  • Security, Antivirus, Browser, and Software updating
    • Update and perform a security scan
    • Install Antivirus software
  • General Knowledge of Top Cybersecurity Scams
    • Scam website exposure identification

“Tier 2” Cyber Consulting Services are for higher vulnerability situations requiring advanced cybersecurity expertise. “Tier 2” services include additional investigations and would be directly invoiced to Chubb clients.

If more than 2 hours of consulting time is needed, the service level can advance to “Tier 2” level service, at $475 US Dollars/hour.

All Chubb-insured clients are eligible to receive a 10% discount on “Tier 2” consulting services.

• Risk Assessment
  • Informational, incident, or breach identification
  • Define the loss or what was revealed
  • Investigate the severity of the compromise
    • Date/Time of occurrence
    • Who, what, when, and where?
    • Traceability of impact:
      • Other people?
      • Other websites, email accounts, etc.?
      • Other computers networked or devices?
      • Software, hardware, and browser versions?
      • Scam websites (FTC reporting)?
  • Reporting agencies and contacts
• Social Engineering Identification and Prevention
  • Baiting – downloading foreign software
  • Scareware – bombarded with false alarms and fictitious threats
  • Pretexting – obtain sensitive information through carefully crafted lies
  • Phishing (most popular) – email and text messaging campaign to fool the user in revealing personal information
  • Spear Phishing – intentionally targeting individuals or enterprises
  • Blocking of phone numbers and emails
• Security Solution and Development Support
• Maintain List of Best Practices to be Reviewed by Tier 1 Agent
• Cybersecurity Product and Software Recommendations
• Fraud Response After Contacting Authorities
• Updates Relating to Latest Cybersecurity Alerts, Top Threats, and Zero-day Vulnerabilities
• Review of Scam Website Visitations and Response
  • Domain hijacking or domain spoofing
  • Main-in-the-Middle attack (MITM) prevention
    • Data interception and injection (ex: sniffing, spoofing, rogue access points)
• Malware Threat Response
  • Including: Virus, Worm, Trojan, Spyware, Keylogger, Rootkit
• Ransomware Threat Response
  • Including, but not limited to, Bad Rabbit, Cryptolocker, GoldenEye, Jigsaw, Locky, Maze, NotPetya, Petya
• OS, Software, and Product Security
  • Review deprecated software versions and known vulnerabilities
    • Research a vulnerability and appropriate patch of fix
  • Top cyberthreats and latest alerts
  • General knowledge of OWASP (Open Web Application Security Project) top vulnerabilities
• Securing Home Network including IOT (Internet of Things)
  • Wi-Fi, Bluetooth, and router configuration
  • Remote cameras, locks, and other equipment
  • Mobile phones
  • OS networking and MAC addresses
  • SSL/TLS/HTTPS encrypted traffic and firewall configuration

If there is a breach of a system or a matter of criminal nature, our cyber team can conduct additional investigations as requested.

P@PR (People at Potential Risk) is an A.I. monitoring tool designed to proactively monitor and prevent any potential security or safety issues caused by employees, contractors and vendors. It provides an environmental threat intelligence feed and assesses the risk levels that can impact a company’s critical human resources. Receive alerts about any type of deviation in normal behavior by your employees, contractors and vendors (e.g., drop in credit score, unexpected use of a USB drive, unauthorized access of systems that are not typically accessed, emails being sent outside of the company, drop in work ethic, etc.)

SureSafe is an enterprise social, mobile application for people to learn, manage, and share their surrounding risks in real time with trusted peers (e.g., environmental events, civil unrest, planned activities, etc.). It creates a close-knit social community where the group can connect and learn each other’s risk with helpful explanations that could help avoid or mitigate impact. XGCG uses geo-fencing as a method to secure the team or community members and generate security alerts based on members security configuration.

SureSafe ID is a blockchain-based, secure and dynamic ID verification management system, with access level validation and identity risk. Depending on the client’s needs, the product maintains past verification information for future use and insights (e.g., background screenings, clearance, access history, credentials, risk score, etc.). Taking full advantage of blockchain’s immutability and traceability, we enable multi-verifications by the users’ social connections. The blockchain-based verification enhances user’s identity and risk scores in real time that does not exist in traditional background screening.